Shipping policy
At Edward M. Krauss Author Store, we aim to provide a smooth and reliable delivery experience for every reader.
📦 Order Processing
- Orders placed through our store are typically processed within 1–3 business days
- You will receive a confirmation email once your order is placed
- A second email with tracking information will be sent once your order has shipped (if applicable)
🌍 Shipping Locations
We currently ship to:
- United States
- Selected international destinations
Shipping availability may vary depending on the product and fulfillment method.
⏱ Estimated Delivery Times
Delivery times vary based on your location:
- United States: 3–7 business days
- International: 7–15 business days
Please note that delivery times are estimates and may be affected by external factors such as carrier delays or customs processing.
📚 Orders via Amazon
Many of our books are available for purchase through Amazon for convenience and faster delivery.
If you complete your purchase on Amazon:
- Shipping, delivery times, and tracking are handled directly by Amazon
- Please refer to Amazon’s shipping policy for accurate delivery details
💰 Shipping Costs
- Shipping fees are calculated at checkout (if applicable)
- Some products or promotions may include free shipping
⚠️ Delays & Issues
While we do our best to ensure timely delivery, delays may occur due to:
- High order volume
- Shipping carrier disruptions
- Customs clearance (for international orders)
If your order is significantly delayed, please contact us and we’ll assist you promptly.
📦 Lost or Damaged Packages
If your order arrives damaged or is lost in transit:
We will work with you to resolve the issue as quickly as possible.
📩 Need Help?
For any shipping-related questions, feel free to reach out:
Email: edmkmediator@gmail.com